Shipping policy

SHIPPING POLICY

At Steezy Riders, we know you want to get your gear and get out on the trails. Because we care about quality and reducing waste, every single item we sell is printed on demand specifically for you.

1. THE PROCESS: FULFILLMENT + SHIPPING

When you place an order, it goes through two steps:

  1. Fulfillment (2–7 Business Days): This is the time it takes to print, sew, and quality-check your gear. Most orders are ready to ship within 3 days, but during busy "drop" seasons, it can take up to 7.

  2. Shipping (3–10 Business Days): Once your order is ready, it’s handed off to the carrier (like USPS, Royal Mail, or FedEx).

Estimated Total Delivery Time: Usually 5–14 business days depending on your location.

2. SHIPPING RATES

We keep our shipping simple and fair. Rates are calculated at checkout based on the weight of your gear and where you live.

  • Domestic (US/UK/EU): Flat-rate shipping typically starts at $4.99 - $5.99.

  • International: We ship globally! Rates and speeds vary by country.

  • Free Shipping: Keep an eye out for "Free Shipping" promos on orders over a certain amount!

3. TRACKING YOUR ORDER

As soon as your gear is in the mail, we’ll send you a Shipping Confirmation Email with a tracking link. You can follow your package’s journey from the print shop to your front door.

4. SEPARATE SHIPMENTS

To get your gear to you as fast as possible, we sometimes ship items separately. For example, if you order a Downhill Jersey and a Snapback Hat, they may arrive in two different packages on different days because they are produced at different specialized facilities.

5. CUSTOMS & IMPORT DUTIES (International Orders)

For riders outside our main fulfillment hubs, your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. Steezy Riders is not responsible for these charges; they are the responsibility of the customer.

6. LOST OR MISSING PACKAGES

If your tracking says "Delivered" but you don't see your package:

  1. Check with your neighbors or behind the bins.

  2. Wait 24 hours (sometimes carriers mark things delivered early).

  3. If it’s still missing, contact us at freddieglover123@gmail.com and we will help you track it down.